Privacy policy

Slow.Soaps is the owner of the website https://www.slow-soaps.com/?lang=en (hereinafter the “website”). In this sense, Slow.Soaps is concerned with ensuring the complete privacy of the website Users' personal data and the security of transactions carried out through the Online Store.

For all due and legal purposes, you can find the complete identification and contact details of the entity Responsible for the Processing of personal data carried out through the website:

  • Name: Sociedade Agricola da Chafurda, SA.

  • Legal Person Identification Number / Business Registration: 504412884

  • Headquarters and postal address: Avenida Antonio Augusto de Aguiar, 58 – 5 left, 1050-017, Lisbon

  • Email: slow.soaps@gmail.com

  • Telephone contact: 967567507

  • Contact of the Data Protection Officer: Maria do Carmo Espirito Santo - 967567507.

The processing of personal data through the website will be done in the following terms:

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1. RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA

Slow.Soaps is the entity responsible for the processing of personal data provided by website users.

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2. PURPOSES AND LEGAL FOUNDATIONS FOR THE PROCESSING OF PERSONAL DATA

Depending on the functions of the website, your personal data may be processed for different purposes. Below we indicate these purposes and the applicable legal bases:

  • If you are not yet a Customer of our Online Store, in order for us to send you commercial communications via slow.soaps@gmail.com related to our activity, you will need to provide us with your consent to do so. As mentioned, in this case the legal basis applicable to the processing of your personal data will be your consent. This consent may be revoked at any time, without, however, making the processing of personal data carried out on the basis of this consent illegal until the date on which it is revoked. In this case, your failure to provide your consent will prevent us from sending you commercial communications relating to our activity.

  • If you are already a Customer of our Online Store, we intend to keep you updated at all times regarding news related to our products and services. Therefore, unless you object to this, we will send you commercial communications via slow.soaps@gmail.com relating to our products and services. The legal basis applicable to the processing of your personal data is our legitimate interest in keeping you updated on the latest news about our products and services and, in this sense, being able to provide you with a quality service.

  • As part of the functioning of the Online Store, in order to provide you with our products and services, we will process your data for the following purposes:

  • Execution of the purchase-sale agreement entered into with the data subject;

  • Billing;

  • Payment processing;

  • Shipping orders.

With regard to the purposes mentioned herein, the legal basis applicable to the processing of your personal data is the execution of a contract in which the data subject is a party and the fulfillment of legal obligations to which we are bound, and your personal data are essential for the execution of the contract in question here.

  • Carrying out satisfaction surveys based on sales made. In this case, the legal basis applicable to the processing of your personal data will be our legitimate interest in knowing your opinion about the features of our website and improving it in order to meet your needs.

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3. PERSONAL DATA STORAGE TIME

The period for which we keep your personal data may vary depending on the purpose for which they are processed. Therefore, we will retain your personal data for the following periods:

  • Sending commercial communications: until you exercise your right to object or revoke your consent, as applicable.

  • For the purposes associated with the Online Store:

  • for the time necessary to ensure full compliance with the contract entered into with you, including, without limitation, for the purposes of warranty and after-sales assistance;

  • during the applicable legal deadlines.

  • Carrying out satisfaction surveys based on sales made: Until it is possible to respond to requests submitted by data subjects.​​

 

4. TRANSMISSION OF PERSONAL DATA

We may communicate your personal data to third parties for the purpose of complying with legal obligations that apply in each case or in cases where this is necessary for the provision of the services to be contracted.

Whenever the processing of personal data is carried out through external service providers, who act as subcontractors, we follow strict criteria in the selection of service providers, in order to comply with their data protection obligations, committing us to subscribe with the same a data processing agreement.

 

5. DATA HOLDER RIGHTS

As data owner you have the following rights regarding the processing of your personal data:

  • Access: You can obtain information if we are processing your personal data, as well as consult your personal data included in this company's files.

  • Correction: You can change your personal data when they are incorrect as well as complete those that are incomplete.

  • Deletion: You may request the deletion of your personal data when, among other reasons, the personal data are no longer necessary for the purposes for which they were collected.

  • Opposition: In certain situations you may require that your personal data cease to be processed. We will cease the processing of personal data, unless there are legitimate reasons or for the declaration, exercise or defense of rights in an administrative, judicial or extrajudicial process.

  • Limitation of processing: You may request that the processing of your personal data be limited in the following situations: (a) during disputes regarding the accuracy of your personal data; (b) when the processing is illegal and has been opposed to it and requested the limitation of the use of personal data; (c) when we no longer need to process your personal data, but need them for the exercise or defense of rights in an administrative, judicial or extrajudicial process; (d) when you have opposed the processing of your personal data for the fulfillment of an obligation in the public interest or for the satisfaction of a legitimate interest, as long as it is verified that these legitimate reasons for the processing prevail over your reasons.

  • Portability: In certain situations, you will have the right to receive, in a structured format, for current use and automatic reading, the personal data you have made available to us and those that have been obtained from your relationship with us, as well as to transmit them to another entity .

If you have any questions or wish to exercise these rights, you can send an email to slow.soaps@gmail.com . In order to exercise your rights, if necessary, we may ask you to send a document that proves your identity. You must also indicate the right you wish to exercise. The exercise of rights is free, unless it is a manifestly unfounded, excessive or repeated request.

Finally, we note that you may file a complaint with the competent supervisory authority (National Data Protection Commission) through the site www.cnpd.pt .